President and CEO
Don was one of the original members of the Optical Storage Solutions team and now serves as President and CEO of the company. In the early 1980's, Don founded A/K Computers, the predecessor of OSS, which provided sales and support for computers and networks. In 1990, with the emergence of imaging technology, OSS was formed, which led to the development of LANDEX land record management software. Today, Don leads the LANDEX team. He also provides design and programming of new features for the Scanning, Indexing, Retrieval and Remote modules of the LANDEX software application and also performs data and imaging conversions.
Dennis joined OSS in 1994 as Senior Programmer. He has brought many prior years of programming experience from working with other companies. Dennis is the Vice President of OSS and involved in programming applications for the Fee Collection, Accounting, and Administration modules of the LANDEX software. He also provides support assistance and training.
Staff Accountant & Customer Support
Judi has been employed with OSS since 1998 and with A/K Computers since 1995. Hired primarily as Staff Accountant to handle all financial duties of the company such as pricing, billing, accounts receivable, and accounts payable, her duties have expanded to include Landex software training and support.
Systems Analyst & Customer Support
Joe started working for the company in 1988. Joe has expanded his technical and application knowledge to become one of the firm's primary service technicians as a Certified Network Engineer. In this capacity, he is responsible for the installation, configuration, and ongoing support of network system implementations. Possessing both network and application expertise as well as technical hardware knowledge enables him to troubleshoot and resolve a wide variety of system problems.
Systems Analyst & Customer Support
Ron joined OSS in 1998 as a service technician, prior to that working for the A/K Computer side of the company for 11 years. Since that time, Ron has continued to grow with the emerging PC technology to work with single PCs to networks to the new CD-ROM applications and passed the Certified Network Engineer exam. Since joining OSS, Ron has established himself with the clients as a very knowledgeable and competent resource for hardware and software support.
Customer Service & Support
Lori is the newest member to the Landex Support Team, joining OSS in December 2012. Lori brings 20 plus years of customer service and administration skills to support our Landex customers. Her main points of contact are the LANDEX Remote clients, assisting them with any questions they may have from signing up, downloading and how to search using LANDEX Remote and/or Webstore.
Dennis was one of the original programmers of the LANDEX Software. He is a professional business manager with a strong background in developing integrated computer solutions. He has experience with government agencies and private companies as a project manager, consultant, systems analyst and programmer. Currently, Dennis assists with programming, consulting and Webstore design.
Jim joined OSS in 2015 after working since 1980 with IMR, first as the Document Conversion Manager before transferring into the Sales Department in 1988. He has been instrumental in bringing proper document handling methods to most of the Counties in the states of New Jersey and Pennsylvania. Jim was promoted to the position of LANDEX Specialist in 1998 and since 2002 held the position of Vice President County Government. He was involved with most of the current LANDEX installations and will provide consultation on future endeavors for OSS.